Experts in Civil, Commercial and Workplace Mediation - industry specialism in technology development, implementation and support contracts, intellectual property and consulting / advisory services.

What is Mediation?

Mediation is a structured conversation, sometimes in private sometimes as a group, facilitated by someone highly experienced and qualified in conflict resolution. This helps participants resolve a dispute with all parties satisfied and accepting the outcome.

 Why does it work?

It avoids the adversarial nature, time and cost of litigation, you remain in-control and nothing is imposed - you can walk away at any time and no settlement is forced on you. The role of the mediator is totally independent, enabling the door to be open to much wider considerations than the specific dispute and recognizing the wider aims of participants – not least of which is to get on with their lives! We’re not constrained by legal process, rules or regulations - allowing us to get the heart of the dispute quickly, and resolve it to the satisfaction of participants - not their legal advisors.

The Process

Run face to face or on line, the session (usually 2 to 4 hours) consists of a series of private and group sessions with the Mediator, allowing an equal amount of time for each participant. You may or may not have legal representation, fiends, advisors or supporters involved, it’s up to you, and you can have private discussions if required. Mediation can be done before or at any time during formal litigation, or any other formal process (such as pre Employment Tribunal or during an internal disciplinary or grievance process). It’s totally confidential - nothing you say to the Mediator can be shared unless you wish it. The Mediation is strictly ‘without prejudice’, meaning nothing that is shared during the process can be used in any subsequent litigation.

Getting Started  

After a free initial assessment call, the Mediator will contact the other participant and confirm they are wiling to enter Mediation. To maintain absolute confidentiality and neutrality, no participants will be asked for any details about the dispute until you and the other relevant participants have all agreed to a Mediation.

 If we proceed the Mediator will send a mail to all participants, friends, advisors and supporters explaining the process. Participants will also get an ‘Agreement to Mediate’, to sign. The Mediator will also request a written overview of the dispute, along with all relevant documentation (including pictures, text transcripts, diagrams).

The Mediator will review all the documentation and then set a date / time for the Mediation (for on line Mediations it’s normal to do a systems test, for face to face, confirmation as to location, travel and access arrangements).

To Remember

 Mediation is not a legal process leading to a determination, you can leave the process at any time and unless participants agree - no settlement can be reached. Our Mediators are highly experienced professionals who have many years expertise in various areas of dispute resolution. They have successfully helped individuals and businesses resolve conflicts in a wide range of industries, including but not limited to disputes with suppliers, customers or business partners, issues with things you’ve bought, sold or leased, issues with employees, employers or pay.

Related areas of Law include Employment Disputes, Contractual Disagreements, and Business Disputes.

You can trust your case will be handled by skilled Mediators who are committed to facilitating a fair and satisfactory resolution.